AI承諾的是自動化 現實卻是管理數碼員工

英文原標題：The AI promise was automation. The reality? Managing digital workers

英文原摘要：When artificial intelligence agents first arrived, they came with a tantalising promise: autonomous “digital workers” that would finally free humans from corporate drudgery. As businesses across Asia are discovering, however, the reality is quite the opposite – more work, new friction and a whole ne